Testimonials
What Families Tell Us About Beringin
Families across the Klang Valley have trusted Beringin to look after older relatives and keep them in the picture. Here is what some of them have shared.
Back to Home180+
Families supported
4.8/5
Average satisfaction score
6
Years serving Kuala Lumpur
92%
Continue after first period
From the Families We Work With
Soo Li Wen
Bangsar, Kuala Lumpur
My mother lives alone in PJ and I work full-time in the city. The check-in service has made an enormous difference — not to her day particularly, but to mine. Knowing that someone called, that she sounded settled, and getting a short note about the conversation the same afternoon — it is something I did not know I needed until I had it. The team has been responsive and I have not once had to chase for an update.
April 2025 · Check-in & Family Updates
Rajan Mohan
Damansara Heights, KL
My father was quite hesitant about having anyone come to visit. I was not sure how the matching process would go — whether it would feel forced. The companion they chose was patient and did not push. After a few visits, my father was the one asking when she was coming next. The visit notes are practical and honest — no padding. I would have liked slightly earlier notification when scheduling had to shift, but overall a dependable service.
May 2025 · Companionship Visit Coordination
Nur Nabila Hassan
Mont Kiara, Kuala Lumpur
We did the Caregiver Workshop with my sister and brother-in-law when our grandmother moved in with us. I had expected it to be fairly theoretical. It was not — the sessions were practical and the facilitator answered questions that I had not even thought to ask yet. The printed guide has been genuinely useful. A week after the sessions finished I called with a follow-up question and someone called back the same day.
April 2025 · Caregiver Guidance Workshops
Lim Kah Mei
Petaling Jaya, Selangor
My mother used to call me three or four times a day, often just because she wanted to hear a voice. Since the companion visits began she rings less — but sounds more settled when she does. I know that sounds like a small thing. It is not. The companion is consistent and my mother mentions her by name. That consistency has made a real difference to both of them, I think.
May 2025 · Companionship Visit Coordination
Faridah Abdul Rahman
Sri Hartamas, Kuala Lumpur
We started with the check-in service when my father's daily schedule became harder to track after he retired. The rhythm we settled on — a few times a week — has been steady for several months. The person I deal with at Beringin knows my father's situation without me having to explain it from scratch each time. That matters more than I expected. I would recommend the service to anyone in a similar position.
March 2025 · Check-in & Family Updates
David Tan
Subang Jaya, Selangor
My brother and I attended the workshop together. We both work different hours and had not managed to have a calm conversation about how to handle our mother's daily routine in years. The sessions gave us a neutral context to do that, plus some practical suggestions we had not considered. Worth the investment — and I say that as someone who is usually quite sceptical of these things.
April 2025 · Caregiver Guidance Workshops
A Few Families in More Detail
Three situations we were asked to help with, and how things unfolded.
The Challenge
A family in Mont Kiara with two adult children working overseas. Their 78-year-old mother lived alone in the family home and was managing her day well, but her children had no dependable way to know that on any given week.
What We Did
We set up three phone check-ins per week with a brief written note sent to both children after each one. The contact log was kept on file and shared monthly. The rhythm ran for four months before expanding to include a companion visit twice a week.
How It Went
The family reported that anxiety about their mother's situation reduced substantially within the first month. She herself said the calls had become something she looked forward to. The children visit less frantically now — knowing the week is covered changes that dynamic.
"I used to lie awake wondering if she was all right. Now I just read the note and go to sleep." — Family contact, Singapore
The Challenge
A couple in their 50s in Bangsar whose father had moved in with them after retiring. They were finding it difficult to balance their own working schedules with giving him enough company and social engagement during the day.
What We Did
We matched a companion who shared the father's interest in gardening and current affairs. Visits were arranged for three weekday mornings, structured loosely around a walk and conversation. The family received a short update after each visit.
How It Went
The arrangement has been running for over six months. The couple report that the household's atmosphere has improved — their father has a distinct part of his week that is his own, which seems to matter to him. The companion is the same person from the first visit.
"He talks about her at dinner. That is how I know it is working." — Adult child, Bangsar
The Challenge
A sibling group of four in Petaling Jaya, each with different ideas about how to handle their mother's increasing need for company and household routine support. They wanted practical guidance but also a neutral space to align as a family.
What We Did
Three of the four siblings attended a small-group Caregiver Guidance Workshop series. Sessions covered home routine design, communication approaches, and how to divide day-to-day coordination across a busy family. Printed guides and a recording were provided.
How It Went
The family said the workshops gave them a clearer shared picture of what their mother needed and how each sibling could practically contribute. Two follow-up questions came in after the sessions; both were answered within 24 hours. One sibling later arranged a check-in service.
"We left the sessions with a plan we all agreed on. That had not happened before." — Workshop participant, Petaling Jaya
Reach Us Directly
Happy to answer questions before you make any decision.
Address
No. 96, Jalan Sri Hartamas
50480 Kuala Lumpur
Office Hours
Mon–Fri: 9am–6pm
Sat: 9am–1pm
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