Our Solutions
Three Ways to Support an Older Relative at Home
Each service is designed for a different level of involvement — from a light-touch check-in arrangement to fully structured family guidance. All three can be used together or on their own.
Back to HomeHow We Approach Every Arrangement
Before any service begins, we take time to understand the household, the older adult, and the family's situation.
Listening First
We start with a phone conversation to understand what the family and older adult actually need — not to sell a package.
Suggesting What Fits
Based on that conversation, we suggest which service or combination seems right — and explain our reasoning.
Setting Up the Arrangement
We finalise timing, companion matching, and the family communication contact list before anything begins.
Staying in Touch
Families receive written updates throughout, and can reach the same team member with any question or change request.
Service 01
Regular Check-in & Family Updates
Scheduled friendly phone or in-person check-ins with brief, warm summaries shared with the family for reassurance. Suited to relatives who live apart and want gentle, dependable news about a loved one's day-to-day comfort.
The service runs at a chosen rhythm — daily, several times a week, or weekly — and includes a maintained contact log, short written updates after each check-in, and a single coordination point for the family.
- Daily, several-times-weekly, or weekly check-in rhythm
- Maintained contact log available to family on request
- Short written update sent promptly after each check-in
- Single family coordination contact throughout
RM 560
per arrangement period
How It Works
- 1You choose a check-in rhythm that suits the household's week
- 2Check-ins happen by phone or in person at the agreed schedule
- 3A brief written note is sent to nominated family contacts the same day
- 4You can adjust the rhythm or contact list at any time
What Visits Typically Include
- 1Companion introduction and first visit — relaxed, no agenda
- 2Regular visits to a settled routine — conversation, reading, a short walk
- 3Short written update shared with family after each visit
- 4Schedule adjusted as needed — with reasonable notice
Service 02
Companionship Visit Coordination
Arranging regular, friendly visits for conversation, shared reading, hobbies, and gentle walks. Suited to families who want a familiar, reassuring presence for an older relative during the week.
The scope covers scheduled weekday or weekend visits fitted to the household's routine, companion matching, a simple visit schedule, and short written updates shared with the family after each visit.
- Companion selected with the older adult's interests and preferences in mind
- Visits arranged to a routine the household can rely on
- Written update after every visit, sent to nominated family contacts
- Re-matching available if the first companion is not a good fit
RM 1,600
per arrangement periodService 03
Caregiver Guidance Workshops
Friendly, plain-language sessions for family members covering daily routines, comfortable home setups, and ways to communicate warmly with an older relative. For relatives who want practical guidance and reassurance as they take on more day-to-day responsibility.
The scope includes a short series of small-group or one-to-one sessions, printed guides, a session recording, and a follow-up question allowance so families can come back with what arises in practice.
- Small-group or one-to-one format — whichever suits the family
- Printed guides and a session recording included in the fee
- Follow-up question allowance after sessions complete
- Plain language throughout — no jargon, no assumptions
RM 4,100
per workshop series
Workshop Session Topics
- 1Daily routines — how to set up a helpful, comfortable home rhythm
- 2Home layout and small adjustments that make a meaningful difference
- 3Communication — how to stay warmly connected without pressure
- 4Handling change — what to expect as circumstances evolve
Which Service Is Right for You?
A quick side-by-side to help you choose — or combine.
| What you need | Check-ins |
Companion Visits
Popular
|
Workshops |
|---|---|---|---|
| Regular family updates | — | ||
| In-person social company | — | — | |
| Guidance for family caregivers | — | — | |
| Written contact log maintained | — | ||
| Printed materials and recording | — | — | |
| Fee (RM) | 560 | 1,600 | 4,100 |
All three services can be arranged in combination. Contact us to discuss what would work for your family.
Standards We Hold Across All Services
Information Discretion
Updates and logs are shared only with nominated family contacts. Nothing leaves that circle.
Same-Day Documentation
Visit and check-in notes are written and sent the same day — not batched or delayed.
Companion Consistency
We roster deliberately to keep the same companion with the same household throughout.
Honest Communication
If something is not working, we say so. No overpromising, no avoiding difficult conversations.
Adjustable Arrangements
Scheduling and scope can be adjusted as the family's situation changes. We accommodate this without additional process.
Fixed Fees, No Additions
Each fee covers the full described scope. No mileage charges, no premium tier for written updates, no surprises.
Not Sure Which Service Fits?
Tell us about your situation and we will suggest which arrangement — or combination — we think would suit best. No obligation.
Talk to Us